The NetStrategy difference includes:

• Dedicated staff with excellent expertise
• National support coverage for Australia and New Zealand
• Proprietary service methodology and IP
• Our strong industry relationships
• The quality of our solutions and processes
• Professional customer support centre available 24/7/365
• Our commitment to customer service
• Our consulting perspective on industry directions and trends
• Our objective independent view of technology
• Regular client briefings
• Comprehensive Network Solutions lab where we can model your environment to ensure our solutions work
• Free DNS hosting for customers
• Free base Web hosting for customers (NetWeb)
• Reliable management team
• Long term satisfied customers
• World class CRM and Helpdesk support systems

NetStrategy also uses an industry leading management platform that allows us to closely control all customer and vendor relationships for higher levels of knowledge exchange within NetStrategy irrespective of where our staff and resources may be physically working. The end result is higher levels of customer service.

After years of careful research and monitoring industry trends, NetStrategy believes that we are now facing a time of unprecedented change in the IT Industry largely stemming from Y2K.

Now more so than ever before, it is absolutely critical to make the right decisions as even multinational players face tough times ahead. NetStrategy can help you decide upon a strategy that not only considers your internal needs but the relative vendor risk that must be taken into consideration.

While the past three years have been challenging for many in IT, it would be naive to assume that things will return to the way they were. However, many in the IT industry still think this way.

Time and again our end user research kept turning up the same feedback. Commonly customers wanted:

1. Certainty in their IT costs—true cost of ownership that can be budgeted upon
2. Better value for money
3. Lower system complexity but yet higher end user functionality
4. Higher levels of performance and reliability
5. To provide better levels of IT service to their own users and customers
6. To be able to focus on their core business
7. To do more with either the same or less money

NetStrategy have developed a range of solutions and strategies to address many of these concerns that we believe are industry leading. In addition we are pioneering new methods of IT service provision through non-traditional channels.

We believe that in times of change that more innovation and free thinking is required to develop solutions that truly add value to the customers bottom line.