Careers

Business Development Executive

An industry leading IT / Managed Services Provider continues to expand and seeks a Business Development Executive to join a dynamic and successful company with a strong commitment to advancing your professional career while providing a path for you to grow and develop your skills and knowledge in our industry.

Sales Support Administrator

We seeking a Sales Support Administrator who will be responsible for working closely with and supporting the Sales Executives and Inside Sales team. The right candidate is an independent thinker, adept at building strong relationships internally and gaining credibility as a trusted resource.

Computer Network and Systems Engineer

Reporting to the Onsite Service Delivery Manager, you will:

• Implement, maintain, support and troubleshoot IT Infrastructure (remote and on-site), including servers, network infrastructure and cloud platforms.
• Perform regular maintenance, troubleshooting and enhancement on the systems infrastructure for customers.
• Contribute to technical projects utilising a wide variety of leading enterprise grade technologies.
• Work within a team to support broad and varied systems from leading vendors.
• Liaise with the customers on a regular basis, including issue resolutions.

Database and Systems Administrator

Reporting to the ICT Operations Manager, you will:

• Implement, maintain, support and troubleshoot the School’s application and database systems.
• Perform regular maintenance, troubleshooting and enhancement of the School’s database systems, related infrastructure and application.

• Participate in projects delivering specific and integrated solutions utilising a wide variety of leading enterprise grade technologies.
• Liaise with the customers on a regular basis, including issue resolutions and take input regarding business requirements.
• Work closely with vendors on latest best practices, projects, and training opportunities.
• Work within a team to support broad and varied systems from leading vendors.
• Grow to become a Systems and Integration specialist

ICT Support Engineer

Reporting to the Operations Director the IT Support Engineer is based out of our North Sydney head office however the engineer also has the opportunity to go to many different client sites.

Their primary responsibility is to manage client systems, and participate in projects delivering a wide variety of leading enterprise grade technologies.

Infrastructure Systems Engineer - Servers | Storage | Network

Reporting to the Operations Director you will:

• Implement, maintain, support and troubleshoot IT Infrastructure (remote and on-site), including servers, network infrastructure and cloud platforms.
• Perform regular maintenance, troubleshooting and enhancement on the systems infrastructure for customers.
• Deliver technical projects (Cloud & On-Premise) utilising a wide variety of leading enterprise grade technologies.
• Work within a team to support broad and varied systems from leading vendors.
• Liaise with the customers on a regular basis, including issue resolutions and take input regarding business requirements.
• Work closely with leading vendors on latest best practices, projects, and training opportunities.

Service Delivery Manager

As the Service Delivery Manager reporting directly to the Operations Director, you will:

• Lead the Managed Services team
• Liaise with the Operations Management Team to drive process improvements
• Oversee the ConnectWise Manage Service Management Tool
• Work with the Operations Management team to develop a balanced scorecard
• Review existing systems and recommend changes
• Support the Operations Director, and Service Delivery Team on major projects

Service Delivery Manager - Projects

As the Service Delivery Manager reporting directly to the Operations Director, you will:

• Establish and communicate clear project goals and baselines against scope and timeline
• Work with technical resources to break down project work, schedule resources, and plan realistic delivery dates.
• Drive project execution, supervise project and service delivery, proactively identify and resolve issues.
• Assist with improving application of project management across the wider team.
• Coordinate between various cross-functional teams, set clear expectations about responsibilities, communicate with stakeholders, and measure success.

Solutions Architect

As an innovative Solutions Architect reporting to the Director of Sales and Marketing, you will:

• Be responsible for leading the practice, and introducing the overall technical vision, for a particular solution or project
• Develop and implement IT systems that will meet client’s business needs
• Gathering the requirements, operational specifications and assessing existing systems in place in order to identify areas of improvement
• Overseeing the sales process from initial discovery to delivery whilst co-ordinating with the wider services teams both internally and externally
• Be competent in the design and development of SOWs, whilst maintaining the ability to integrate additions and or changes
• Ensure clear communication around project processes and working with clients to develop processes

Systems and Network Administrator - Onsite

Reporting to the Onsite Service Delivery Manager, you will:

• Implement, maintain, support and troubleshoot IT Infrastructure (remote and on-site), including servers, network infrastructure and cloud platforms.
• Perform regular maintenance, troubleshooting and enhancement on the systems infrastructure for customers.
• Contribute to technical projects utilising a wide variety of leading enterprise grade technologies.
• Work within a team to support broad and varied systems from leading vendors.
• Liaise with the customers on a regular basis, including issue resolutions.
• Grow to become a Systems and Infrastructure Specialist.