IT platform

Managed IT Services

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Managed services for educational institutions

Navigating IT management can be complex and resource-intensive for educational institutions, often diverting attention away from educational goals. At NetStrategy, we understand the challenges schools, colleges, and universities face, such as limited budgets, the need for robust cybersecurity, and the complexities of digital transformation. Our Managed Services are specifically designed to address these challenges by providing tailored, cost-effective IT solutions that just work, preventing technology disrupting learning. 

Comprehensive IT solutions for educational success

To support the diverse needs of educational environments, our Managed Services are designed to be comprehensive and multifaceted. 

We offer Education Assurance, providing tailored solutions that align technology with educational outcomes. Our IT Service Desk and IT Infrastructure services ensure reliable, round-the-clock support and robust infrastructure management, critical for the smooth operation of any educational institution. Additionally, our Cybersecurity measures and the expertise of a Virtual CISO and CIO offer advanced protection and strategic IT leadership, helping to safeguard sensitive data and enhance digital governance. 

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Managed IT services

An Information Technology Company that provides:

Education Assurance

Education Assurance

Our experienced team work closely with your school to understand your specific educational goals and challenges. We then leverage this insight to craft an IT roadmap that seamlessly integrates technology with your vision.
IT Service Desk

IT Service Desk

Never face IT issues alone. Our 24/7 support ensures a smooth learning environment with multiple user-friendly support channels.
IT infrastructure

IT Infrastructure

Proactive monitoring and maintenance prevent downtime. We optimise networks for speed and security, with solutions that scale alongside your institution.


Protect your data with advanced threat detection and response. Regular audits and vulnerability assessments ensure compliance and minimise risks.
Virtual CISO and CIO

Virtual CISO and CIO

Gain access to the expertise of a Virtual CISO (Chief Information Security Officer) and CIO (Chief Information Officer) without the associated full-time costs. Our experienced professionals provide strategic guidance on IT security, infrastructure management, and technology planning.
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Benefits of managed services for schools

In today’s technology-driven educational landscape, schools face a myriad of challenges that can divert focus from their core mission of education. Unreliable technology is not just annoying, it interrupts learning. Managed Services offer a strategic approach to alleviate these challenges and enhance educational outcomes.

Operational efficiency

Managed Services automate routine IT tasks, freeing up staff to focus on strategic initiatives that directly impact educational quality. This streamlined approach helps manage costs effectively and provides access to extensive technical expertise.

Enhanced security

Managed services bolster cybersecurity with continuous monitoring and rapid response mechanisms, ensuring robust protection for sensitive data. They also help schools stay compliant with regulatory standards through regular security audits and proactive vulnerability management.

Strategic IT planning

Managed Services align IT strategies with educational goals, facilitating innovation and efficient resource allocation. This forward-looking approach helps schools integrate cutting-edge technologies and prepare for future educational challenges, keeping them competitive.

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Why choose NetStrategy?

Choosing the right IT and cybersecurity partner is crucial for educational institutions aiming to leverage technology effectively and securely. Here’s why NetStrategy stands out as the preferred choice for schools:

Proven expertise in education

NetStrategy specialises in the educational sector, bringing over three decades of experience to every partnership. Our deep understanding of the unique challenges and needs of schools means we know what works for schools, and design IT solutions that enhance the educational experience.

Custom solutions for every need with a personalised approach

We recognise that no two schools are the same. That’s why we offer flexible IT solutions that specifically address the individual requirements of each institution. Whether it’s enhancing digital learning, improving infrastructure, or securing data, our solutions are designed to meet your specific needs and objectives.

Comprehensive service offering

Our services cover all aspects of IT management and cybersecurity, ensuring that schools have access to everything they need from a single provider. From advanced cybersecurity measures and full-spectrum IT management to strategic advisory services, we provide a comprehensive suite that supports all facets of your institution’s technology needs.

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Explore our services

Audit & Advisory

Your school will thrive from the benefit of proven technology and custom strategies that deliver outcome-focused solutions. Discover the security and reliability of an IT advisor that supports and furthers the achievements of your students and your staff.

IT Risk Management

Rest assured that your school’s reputation is in safe hands with an IT partner that has a proven process for identifying, assessing, managing and monitoring IT risk. You’ll reach cybersecurity confidence with strategies in place to defend your school in an ever-escalating cyber threat landscape.

Operational Assurance

Stay up and running with best-in-class IT operations put in place with your own staff, or delivered as a comprehensive managed service. You’ll maintain business continuity and run smoother operations with reliable responsiveness thanks to on and offsite support.

IT Project Offerings

In the past, you may have experienced project delays or budget blowouts from service providers. With us, you can rely on the guarantee of projects that are not only delivered on time and to budget, but completely customised to your unique school environment.

Trusted by Australia’s leading schools and institutions

We have been trusted by almost 400 schools nationally to deliver the education IT platform they need safely and securely. Together, we help you build and operate the IT platform that can help your teachers and students realise their full potential, building a brighter future for all.

Frequently asked questions

A managed IT service provides a comprehensive approach to managing a school's technology infrastructure. It typically involves outsourcing IT tasks like monitoring, maintenance, support, and security to a dedicated team of experts.

Traditional IT services often focus on specific tasks or projects, requiring internal staff to manage the overall IT environment. Managed IT services offer a more proactive and holistic approach, handling most or all your school's IT needs.

Managed IT services offer several benefits, including: - Increased efficiency to free up staff to focus on core educational activities. - Enhanced security to provides robust protection against cyber threats. - Improved cost management with predictable monthly fees and access to expertise. - Strategic IT Planning that aligns technology with educational goals. - 24/7 Support to ensure minimal downtime and technical assistance whenever needed.

Services can vary, but common inclusions are: - IT infrastructure monitoring and maintenance - Helpdesk support for staff and students - Network security management - Cybersecurity solutions like firewalls and threat detection - Data backup and disaster recovery planning - Strategic IT planning and consulting

Costs can vary depending on the specific services offered and the size of your school. However, managed services can be more cost-effective than hiring full-time IT staff.

1. Experience working with schools - How long have you been working with schools specifically? What size and type of schools do you typically serve? This helps ensure they understand the unique challenges of educational institutions. 2. Security certifications and compliance expertise - Do you hold relevant security certifications (e.g., SOC 2)? What experience do you have with ensuring compliance with data privacy regulations (e.g., FERPA)? Robust security is crucial for protecting student data. 3. Service package options and customisation - Do you offer different service packages to cater to varying school needs? Can you customise a package to fit our specific requirements? Flexibility in service offerings allows you to find the right fit for your school. 4. Scalability to accommodate future growth - Can your services scale to accommodate growth in our student body, devices, and technology needs? Future-proofing your IT solution is essential. 5. Customer support response times and procedures - What are your typical response times for support requests? How can we reach your support team (phone, email, online portal)? Clear and accessible support is vital for addressing IT issues efficiently. 6. Approach to discovery and onboarding - Do you offer on-site discovery to assess our current IT environment? How do you handle the onboarding process to ensure a smooth transition? A thorough discovery phase and well-defined onboarding process ensures the company understands your school's needs and way of operating.

Ready to transform your school's IT experience?

By choosing NetStrategy, schools gain a reliable partner that not only understands their IT challenges, but also understands how schools are different and cares deeply about their success and security. Let us help you transform your IT challenges into opportunities for growth and innovation.

Partner with NetStrategy

  1. Book your 90 minute
  2. Get a clear plan to improve your school’s IT systems and cybersecurity
  3. Rest assured knowing your students, staff and school’s reputation are in safe hands
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35+ Years Experience
380+ Schools
Proven Processes
Strategic Solutions