operational assurance

Operational Assurance

Streamlined operations

You want to keep your school running smoothly, so it’s our responsibility to identify potential roadblocks and incidents before they impact your capacity to maintain operations.

NetStrategy will continue to ensure your customised technology plan is working to minimise downtime and maximise your technology investment. Understanding that schools have a duty of care to their students, we put a priority on delivering consistent performance.

Resource ready

Instead of having to source an internal IT department, you’ll have access to our entire team of IT experts who are highly experienced in both common and complex education technology problems.

This enables you to focus on your school’s core offering to advance your curriculum, support your students and motivate your staff. As your school’s managed IT partner, NetStrategy promises full accountability and responsibility for your technology.

24/7 Helpdesk

Get the right help when you need it to keep your school systems running optimally. You’ll have access to reliable and responsive support, even if that should fall outside of regular business hours.

Offering a combination of on-site and remote resources, our service delivery managers can track and escalate problems for timely resolution. Our processes ensure our team members are across your school’s infrastructure so no matter who you speak to, we will have the issue fixed for you as soon as possible.

IT Service Desk
Cloud Migration & Maintenance
Cloud services to enable connectivity, virtual accessibility and centralised data management
Backup As A service (BAAS)
Reliable data back and recovery services to protect against risk loss
IT infrastructure
Email
Seamlessly integrated cloud or server-based email solutions for reliable communications
Phone Systems
Virtual and on-premise phone technology solutions
Virtual CISO and CIO
Application Firewalls
Governing application traffic through firewall installation
Vendor-neutral
Independent recommendations for effective software and hardware provision

Partner with NetStrategy

  1. Book your 90 minute
    consultation
  2. Get a clear plan to improve your school’s IT systems and cybersecurity
  3. Rest assured knowing your students, staff and school’s reputation are in safe hands
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Frequently asked questions

Ensuring uninterrupted IT operations in schools requires a multifaceted approach. It starts with a solid foundation of solutions tailored to the needs of staff, and students. Add to this, best-in-class IT operations, either in-house or as a comprehensive managed service, with reliable on and offsite support for smoother operations and reliable responsiveness, fostering business continuity in the educational environment.

Preventing and addressing IT-related roadblocks in educational institutions involves proactive identification and management of potential incidents before they impact operations. This includes implementing customised technology plans and strategies to minimise downtime. The focus is on maintaining a duty of care to students and ensuring consistent performance, which is vital for the smooth operation of educational facilities​​.

Operational assurance enhances a school's reputation and cybersecurity by establishing comprehensive strategies to defend against the increasing cyber threats. It includes a proven process for identifying, assessing, managing, and monitoring IT risks, thereby building cybersecurity confidence. This approach is integral to protecting the school's reputation and maintaining continuity in the face of diverse cyber challenges​​.

Enhancing operational assurance in schools involves addressing cybersecurity risks within the supply chain. This includes developing a shared responsibility model with cloud service providers, focusing on essential tasks like data backup, security patches, and infrastructure management. By ensuring that all digital ecosystem aspects are secured, schools can maintain uninterrupted operations and support
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Explore our services

Audit & Advisory

Your school will thrive from the benefit of proven technology and custom strategies that deliver outcome-focused solutions. Discover the security and reliability of an IT advisor that supports and furthers the achievements of your students and your staff.

IT Risk Management

Rest assured that your school’s reputation is in safe hands with an IT partner that has a proven process for identifying, assessing, managing and monitoring IT risk. You’ll reach cybersecurity confidence with strategies in place to defend your school in an ever-escalating cyber threat landscape.

Operational Assurance

Stay up and running with best-in-class IT operations put in place with your own staff, or delivered as a comprehensive managed service. You’ll maintain business continuity and run smoother operations with reliable responsiveness thanks to on and offsite support.

IT Project Offerings

In the past, you may have experienced project delays or budget blowouts from service providers. With us, you can rely on the guarantee of projects that are not only delivered on time and to budget, but completely customised to your unique school environment.

Trusted by Australia’s leading schools and institutions

We have been trusted by almost 400 schools nationally to deliver the education IT platform they need safely and securely. Together, we help you build and operate the IT platform that can help your teachers and students realise their full potential, building a brighter future for all.

How can we help?

Let’s work together

Start worrying less about IT today by booking in your free 90 minute consultation with NetStrategy.

Questions? Send us an  or call us on 1300 736 383.